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Q&A's

Who is Sherbie?

Sherbie design and create custom converse which are printed and painted, run by mainly one English artist called Sharon or Sherbie as her Dad called her when she was little!

We are also making beautiful handmade clothes for little girls

How long will the shoes take to create?

Orders will take approx 2-3 weeks

Once ordered your order status will remain as 'awaiting fulfilment' until they are done and ready to ship, the order status will then change to 'shipped' and you will be sent an email to let you know.

How are they done?

The character custom converse are mostly printed and added detail done by paint. The print and paint will not come off in the rain, but the shoes can scuff like any other canvas shoes. The designs can also vary slightly due to space available on the shoes due to size.

A NAME CAN BE ADDED TO EACH DESIGN FOR £10 EXTRA AND IS NOW A CHECK BOX ON EACH PRODUCT

Which size should I order?

Please make sure you try on Converse all star and know your correct size, as branded footwear can vary in size and we cannot refund or exchange customised shoes. All Converse are displayed as UK sizes , if you need conversion please make contact.

How can I clean them up?

The shoes can be hand washed in the sink with cool or cold water with only a little bit of detergent added ( without any bleaching agents and do not use fabric softener). You can dunk them up and down into the water but DO NOT SCRUB OR RUB THEM WITH A CLOTH, SPONGE OR ANYTHING ABRASIVE. Then rinse and pull them back into shape a little and let them dry naturally ( DO NOT PUT THEM ON A RADIATORDo not over wash as they could start to fade as any printed image will, especially as they are canvas.

Can I choose another design or character that you havent got in your shop?

Yes, please get in touch with your requests and we'll get back to you asap.

Girls Clothing information

All clothing will be made to a very high standard and will be thoroughly checked before being sent out to you, therefor there will be no refund offered. You may exchange if the item doesn't fit, once the item has been returned to us in the same condition it was sent out to you. 

Please make contact if you are unsure of your child's size.

Custom orders are welcome if you have something in mind or would like something we already make in a different fabric.

All clothing can be made with a matching head wrap or headband bow please get in touch if you'd like one added to your order.

 

How do I pay?

You can pay by clicking debit card/credit card at checkout or you can pay via Paypal.

How much is Delivery?

Postage & packaging starts at £5.95 for one pair of converse and then goes up by weight for extra pairs.

All items are sent via Royal Mail First class Signed For or Royal Mail parcel 48

Can you post to other countries?

Yes, Sherbie post to UK, US, Europe and China

If your order will not go through please get in touch.

If you are in other countries and interested in buying please contact us and we'll get back to you asap.

 

Telephone 07989 948 131

 

 

 

 

 



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